Etihad Telecom Solutions Privacy Policy

This Privacy Policy describes how Etihad Telecom Solutions ("we," "us," or "our") collects, uses, and shares personal information when you use our site, which includes our mobile data solutions, data plan management services, prepaid plan services, enterprise mobility solutions, mobile security features, mobile offers and promotions, network infrastructure management tools, and cloud-based communication platforms.

Information We Collect:

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include your name, contact information, payment information, and other details relevant to your use of our services. We also collect information automatically, such as your IP address, browser type, device information, and the pages you visit on our site. This information is collected through cookies and similar technologies.

How We Use Your Information:

We use your information to provide, maintain, and improve our services; to communicate with you; to process your payments; to personalize your experience; to comply with legal obligations; and to protect our rights and interests. We may also use your information for marketing purposes, but only with your consent where required by law.

Information Sharing:

We may share your information with third-party service providers who assist us in operating our site and providing our services. We may also share your information if required to do so by law or legal process, or to protect our rights and interests. We will not sell your personal information to third parties.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You also have the right to object to the processing of your personal information, and to request the restriction of processing. You can exercise these rights by contacting us at the address below.

Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Children's Privacy:

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.

Contact Us:

If you have any questions about this Privacy Policy, please contact us at:

Etihad Telecom Solutions
12 Khalifa Bin Zayed Street, Floor 7,
Abu Dhabi, Abu Dhabi, 51133
UAE

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will post any changes on our site. Your continued use of our site after any changes constitutes your acceptance of the updated Privacy Policy.